Please ensure you are familiar with our bookings and cancellation policy before booking fitness classes.

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Bookings

• Classes go live for booking at midnight 7 days in advance.

• Pay As You Go members must pay for classes at the time of booking. This can be done through the app or in person.

Cancellations

• If you can no longer attend the class, please cancel with as much notice as possible but more than an hour before – this will allow other people to take part in the class.

• Members who book classes for ‘free’/£0.00 can cancel bookings via the app.

• Pay as You Go members cannot cancel via the app at this time. To cancel your booking, please message MKFIT.

No shows / late arrivals

• Please remember to arrive up to 10 minutes before the class starts.

• Late arrivals (after advertised class start time) will not be able to gain entry to the class.

Pay As You Go members will not receive a refund for being late or not turning up for a class.  

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Personal Training Terms and Conditions Health Screening

• All clients must complete a PAR-Q before commencing any exercise programme.

Your trainer may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge you for this.

 

Cancellation Policy:

• 48 hours notice of cancellation is required for all appointments

•  Lateness Policy:  If the client is late for a session the session will not be extended and will end at the appointed time.

• If the trainer is late, additional time will be added to the session or to subsequent sessions.

• Fee Charging Policy

• Payment for single sessions must be made at the time of booking. 

• Block bookings must be paid for in advance BUT sessions do not have to be booked in advance. However, all sessions must be redeemed within six month of purchase

•  All monies paid are non-refundable

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